Opening Hours

Portland Road Surgery

Day Opening hours
Saturday 20 July
Sunday 21 July
Monday 22 July
8am to 12:30pm
1:30pm to 5:30pm
Tuesday 23 July
8am to 12:30pm
1:30pm to 5:30pm
Wednesday 24 July
8am to 12:30pm
1:30pm to 5:30pm
Thursday 25 July
8am to 12:30pm
1:30pm to 5:30pm
Friday 26 July
8am to 12:30pm
1:30pm to 5:30pm

Public Holidays 2024 / 2025

The surgery will be closed on the following days



Friday            20 September

Monday          23 September

Wednesday     25 December

Thursday        26 December



Wednesday    1 January

Thursday       2 January

If you require emergency treatment when the surgery is closed please contact NHS 24 on 111.

Please note our telephone lines are open from 8.30 am till 5.30 pm Monday to Friday excluding bank holidays and pre- arranged training days.

Triage appointments are available to book on the day by contacting the practice before 11 am.  

The routine telephone lines close at 3.30 pm.  After 3.30 pm we are only available to deal with urgent medical problems which cannot reasonably wait until the next working day.

Training Days

The Practice will be closed from 12.30 pm on the following dates for staff training

Thursday 22 August 

Thursday 21 November


When We Are Closed

The out of hours emergency service in Ayrshire and Arran is provided by NHS ADOC. This service takes emergency calls for the practice from 17:30 until 08:00 the following morning, and at weekends. Please note that all telephone calls made to this service are recorded.

Please telephone 111 to contact NHS ADOC. This number is recorded on the Practice answering machine.

The NHS ADOC service offers:

  • telephone contact with a nursing sister specially trained to offer advice or to arrange an emergency GP consultation
  • a GP emergency consultation service based at consulting rooms in Crosshouse Hospital
  • a GP emergency home visit service for those who are too unwell to attend the consulting rooms

Further information about the service provided by NHS ADOC is available by clicking on the NHS 24 link