A registration form is completed to allow the practice to request medical records from the patient’s previous surgery and we also ask for identification where possible.  A medical questionnaire also needs to be completed as it can be a few weeks before we receive your medical records.  

We will ask you to sign a mandate which will allow us to contact your previous GP surgery for basic health information.

Patients on medication should ensure they have an adequate supply from their previous surgery as we may prefer not to prescribe until after we have received your medical records.

It is essential that the practice receives accurate information regarding childhood immunisations.  A recall system is in operation to remind parents of when immunisations are due.

Please contact the surgery to let us know as soon as possible if you change your address or telephone number.  

Punjabi / Urdu / Arabic are languages spoken by members of the Practice Team.

The Practice policy in relation to drugs which can be abused or related to addiction problems is detailed below.

The Practice will not issue the following drugs to new patients or temporary patients:-

• Methadone
• Dihydrocodeine
• Diazepam
• Tramadol
• Solpadol
• Hypnotics i.e. sleeping tablets and other potentially addictive medications will be reviewed. 

We believe that such medications should only be supplied by the specialist addictions services or your registered GP.

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages: